Rudy Garza and his wife, Gloria, were visiting Casper, WY when he suffered a stroke. Treated at Wyoming Medical Center, Rudy and Gloria were determined to get back to their home in Philadelphia, PA. Unfortunately, Rudy’s condition simply didn’t allow an immediate return home on a plane. After four days, Rudy transferred to Elkhorn Valley Rehabilitation Hospital for inpatient rehabilitation.
“When we arrived [at EVRH] we were very scared,” said Gloria. “We aren’t from here, and we were dealing with a medical condition that we were unfamiliar with. My husband is not a trusting person, and it takes time for him to build trust with people professionally. My husband never feels safe, but he felt safe here.”
Rudy echoed his wife’s reflection on their arrival. “I’ve been in countless hospitals, both military and civilian,” he said. “Usually, it takes time to build trust with the staff, but not here. I have felt cared for since day one.”
The staff at EVRH shared the Garza’s determination to help them return to the City of Brotherly Love. They got to work immediately on getting Rudy healthy enough to fly home.
“From the day we arrived, I felt like he was taken care of medically, psychologically, and emotionally,” Gloria noted. “The entire staff was focused on his success. Everyone from the administration, food service, housekeeping, therapy, and nursing was dedicated to his healing.”
With everyone working as a team, Rudy was able to heal quickly. Gloria recognized the impact this interdisciplinary approach had on Rudy’s recovery. “Food service did an amazing job and they cared about his healing and well-being,” she stated. “The nurses cared for my husband, but would also ask me if there was anything I needed. The pharmacy staff has worked tirelessly to make sure all of our medications are organized for when we go home. Respiratory helped us get set up with a CPAP. Therapy worked as a team and did a remarkable job in helping him recover.”
“We’ve been to hospitals all over the world and not one has been as dedicated to holistic care as Elkhorn is,” Gloria added.
Rudy added, “Everyone who interacted with me was kind and caring. I was able to go to therapy with an open heart.”
After 23 days, Rudy made enough progress to return home to Philadelphia. “I’ve gotten what I came for, and so much more,” Rudy said. “I feel confident going forward, and I know that I’m only going to get better from here.”
“This place has been a Godsend,” Gloria added, “and we are thankful He parked us here.”
The Garzas made a lasting impact on the staff at EVRH, as well. “I’ve personally never heard kinder words about this hospital and the staff,” said Gabriella Aragon, one of Rudy’s physical therapists. “I’m incredibly proud to work here, and I feel very privileged to have gotten to know [the Garzas].”